Each year, on January 1st it is time to update your credit card authorization. It is required to have a credit card authorization form filled out and kept on file for any card you wish to use as payment on any service work. This form only needs to be completed 1 time for each credit card you would like to use as payment and will be expire on December 31st. All credit card authorizations are voided at the end of each season.
Per company policy we cannot send out technicians to a job site without a valid credit card authorization on file. Payment is due at the time of service. We accept cash, check, MC, Visa or Discover. We do not accept AMEX.
A credit card authorization is required to be on file for each credit card you would like to use for payment.
Important Notice:
Credit Card payments totaling $500 or more per transaction will incur a 4% surcharge fee.
Appointments cancelled less than 24 business hours will result in a cancellation fee of $95 that will be billed to your card on file.
Appointments that cannot be completed due to no fault of Signature Pool & Spas once the tech arrives at the property will result in a cancellation fee of $95 and will be billed to your card on file. Examples include but are not limited to: tech unable to gain access, pool already serviced, a forgotten appointment, pool frozen, etc)
A credit card authorization may be revoked by submitting a request in writing to kclarke@signaturepoolandspas.com or mmartin@signaturepoolandspas.com. A credit card authorization cannot be revoked until all scheduled/pending transactions have been completed and closed.
Instructions To Complete a Credit Card Authorization:
Use the Adobe Acrobat Sign form below to fill out your information. To begin scroll to the bottom of the document box and click on the blue button “Continue” the form will be editable after you click “Continue”.
Once you have filled out all the information scroll to the bottom of the form and click blue button “Click To Sign”
Final Step: Confirm your identity by opening your email inbox for the email you just entered on the form. You will see an email from AdobeSign. Open the email and confirm your identity. All Signed Forms must be confirmed via the Adobe Sign email before it will be released to Signature Pool and Spas.
