Each season it is required to have a credit card authorization form filled out and kept on file for any card you wish to use as payment on any service work. This form only needs to be completed 1 time for each credit card you would like to use as payment and will be valid for the remainder of the season. All credit card authorizations are voided at the end of each season.
Per company policy we cannot send out technicians to a job site without a valid credit card authorization on file. Payment is due at the time of service. We accept cash, check, MC, Visa or Discover. We do not accept AMEX.
A credit card authorization is required to be on file for each credit card you would like to use for payment.
Important Notice:
Credit Card payments totaling $500 or more per transaction will incur a 4% surcharge fee.
Appointments cancelled less than 24 business hours will result in a cancellation fee of $95 that will be billed to your card on file.
Appointments that cannot be completed due to no fault of Signature Pool & Spas once the tech arrives at the property will result in a cancellation fee of $95 and will be billed to your card on file. Examples include but are not limited to: tech unable to gain access, pool already serviced, a forgotten appointment, pool frozen, etc)
A credit card authorization may be revoked by submitting a request in writing to kclarke@signaturepoolandspas.com or mmartin@signaturepoolandspas.com. A credit card authorization cannot be revoked until all scheduled/pending transactions have been completed and closed.
Instructions To Complete a Credit Card Authorization:
Use the Adobe Acrobat Sign form below to fill out your information.
Once you have filled out all the information scroll to the bottom of the form and click blue button “Click To Sign”
Final Step: Confirm your identity by opening email just sent to the email you entered on the form from Adobe Sign. All Signed Forms must be confirmed via the email you entered before it will be release to Signature Pool and Spas.